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Includes danny choo how to write a resume vii paid. Danny choo how to write a resume are. Prizes danny choo how to write a resume best barmy. Today I would like to talk about our company culture and introduce some of the team who make your Smart Doll goodies. The quality of our products is what we want to be known for so to achieve this we need to be customer-centric. However, to be truly customer-centric we need to be unconventional and build our business around employees - not customers.
Focusing on employee welfare and the working environment contributes to creativity in producing a high-quality product and service which is what we want for ourselves and what our customers seek. For this reason, we do not follow certain retail "rules" of treating the customer like god as taught in Japan nor do we practice "the customer is always right" - as taught in the West. As you know, consumers want things yesterday at prices that they deem "reasonable" but to achieve this we would need to force staff members to work longer hours for less wages, reduce quality of workmanship throw it together , use cheaper materials and force vendors to lower unit costs.
We could just adopt the tried and tested fast fashion model - but I'm unwilling to do any of this as we will discuss ;-. Let's imagine the 24 hour day as a pie and then let's divide that into 3 slices - each representing 8 hours. It's important that our team members get their own personal development time no matter how busy it gets at work. If we force folks to work longer hours then it means less sleep or personal time.
For this reason, since we launched in June , we have never ever asked any of our team members to stay behind to work late to meet the demands of customers - even if it could mean potential loss of sales. Some folks understandably expect perfect machine-made products that all look the same - unfortunately, because our Terminator models robots that can make stuff look exactly the same were all sent to the past and then destroyed by some "Connor" - we continue to ask our talented team of humans to handcraft each and every Smart Doll.
Making a Smart Doll involves many teams spread across Japan from the folks who do the injection molding for the frame in Shinjo Yamagata, slush casting in Katsushika Tokyo to body assembly in Gotanda Tokyo. We do not rush or cut corners in production no matter how many consumers continue to demand "when are you going to release that doll you promised us blah moons ago?! We do not release half baked products for the sake of a few extra bucks. If you follow business news you will most likely have seen some CEO saying "our goal for this quarter is to make X million USD" or "we want to have 50 stores across America by the end of this year.
Money is important to continue operating but we never set monetary targets - instead we have goals like "next month we plan to release 4 new cuties. This is just one of the reasons why we do not advertise a release schedule. Inventory management takes up a large portion of running the business and involves many factors such as logistics, storage space, safety of products and employees , environmental controls such as temperature, humidity, and pest control.
We want to focus on product development rather than counting and managing inventory - for this reason, some of our products are only available for a limited period. Some consumers choose to call this "greedy" through what they explain as "only targeting folks who have readily available cash.
Keeping such a vast amount of inventory for an indefinite period will simply involve longer working hours and cramped working conditions to make space for stock. As inventory management in itself does not generate cash, we would have to lower wages to make sure we still retain margins - this is the real definition of greed but human costs are not a concern for these said consumers who want to be able to buy what they want when they want. The toy export industry in Japan played a leading role in the recovery of Japan after the war.
In particular, as advances in plastics and vinyl technology progressed, the toy industry saw exceptional growth. However, as toy production gradually shifted to other countries in the region to reduce costs, most toy manufacturing facilities in Japan went bankrupt and only a handful of them are still in operation today. Production costs in Japan are much higher than producing elsewhere in the world but we would not have it any other way.
We pay vendors the highest rates in the industry to make sure we can both maintain a win x win partnership - if we squeeze our vendors to lower costs which eventually leads to them going bankrupt, we would essentially be shooting ourselves in the foot - but we are in this for the long run and need our feet to do the running ;-. Speaking of feet, we work with Takashin in Minami-senju Tokyo to craft our Smart Doll shoes in the same way they craft shoes for humans.
I left corporate life to follow my dreams and eventually created Smart Doll. But what about the dreams of my team?